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GAINING A 360 UNDERSTANDING OF CUSTOMER FEELINGS, MOTIVATIONS AND EMOTIONS

When & Where

10:30 - 11:00, Tuesday 9th May 2017
Shopper Marketing Conference (in association with POPAI) - Sponsored by HMY

Theme

Shopper Marketing Conference

Speakers

Gawain Morrison

Level

- Analysing the customer experience online and in-store
- Value of Emotional Intelligence
- Future of retail: What's emotion got to do with it?