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BOOST DEVOTION USING EMOTION

When & Where

13:15 - 13:45, Tuesday 9th May 2017
Theatre 1

Theme

Retail Design & Branding Conference Theatre 1

Speakers

Nathan Watts

Level

• Challenges faced by modern retailers in a competitive world
• Forging stronger connections with customers and increase loyalty by linking motivations & behaviours to emotions through experiences
• Why finding focus leads to memorable experiences
• Looking at & learning from: in and out of category
• Identifying the core emotion of your experience